Delete your AyaMood account

Delete it yourself in the app

  1. Open AyaMood and go to Settings.
  2. Under Backup and your data, tap Delete account and data.
  3. Confirm. Your account is deleted straight away.

Delete removes the journal you are signed in to right now. If you backed up with Google and you are on a new phone or a fresh install, first tap Back up your journal and sign in with the same Google account, then delete, so the saved journal is the one removed.

What is deleted

Deletion is permanent and cannot be undone. It does not cancel a subscription; manage subscriptions in Google Play on Android or in your Apple account settings on iPhone. Files you exported earlier stay wherever you saved them.

Can't open the app?

Email support@ayasoftware.com and tell us what you need: deleting your data, or sending you a copy. If you only used the anonymous account on a phone you no longer have, include the approximate dates you used the app so we can help. We will confirm before deleting anything.

Privacy

Read the AyaMood Privacy Policy.